Privacy Policy
Last Updated: 09/23/2026
Town Crier respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
By using the Town Crier website or submitting information through our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when requesting a quote, contacting us, or otherwise interacting with our website.
This information may include:
- First name
- Phone number
- Email address
- Information you provide regarding your wireless service needs
- Information you voluntarily provide during communications with a Town Crier representative
We may also automatically collect certain technical information when you visit our website, such as your browser type, device type, IP address, referring website, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to quote requests and inquiries
- Contact you regarding your request
- Discuss wireless plans, pricing, devices, promotions, or service options
- Help identify wireless options that may fit your needs
- Provide customer support
- Improve our website and services
- Measure website and marketing performance
- Comply with applicable legal requirements
3. Phone Calls and Text Messages
If you provide your telephone number while submitting our form, Town Crier may contact you by telephone or text message regarding your inquiry, quote request, wireless service options, or related products and services.
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing communications is not a condition of purchase.
4. Email Communications
If you provide your email address, we may use it to respond to your inquiry or provide information related to the products or services you requested.
Where required, you may unsubscribe from emails using the unsubscribe instructions provided in those communications.
5. How We Share Information
Town Crier may share personal information when reasonably necessary to provide the services or information you request.
This may include sharing information with service providers that help us operate our website, communications systems, customer relationship management systems, analytics, or other business operations.
We may also share information when required by law, to protect our legal rights, or to prevent fraud, misuse, or security threats.
We do not sell your personal information.
We do not sell or share your mobile phone number or SMS consent information with third parties for their own marketing or promotional purposes.
6. Wireless Providers and Third Parties
Town Crier works within the wireless industry and may help customers explore products or services offered by third party wireless providers.
When necessary to fulfill your request or facilitate a product or service you choose, information may be provided to an applicable provider or authorized service partner.
Third party providers may maintain their own privacy policies and data practices. We encourage you to review their policies when interacting directly with those companies.
7. Cookies and Analytics
Our website may use cookies and similar technologies to operate properly, understand website traffic, improve the user experience, and measure the effectiveness of our marketing.
We may use third party analytics or advertising services to understand how visitors interact with our website.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Data Security
Town Crier takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.
9. Data Retention
We may retain personal information for as long as reasonably necessary to respond to your request, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information.
You may contact us to request information about the personal information we maintain about you or to request that certain information be corrected or deleted, subject to applicable legal requirements and exceptions.
You may also opt out of certain marketing communications at any time.
11. Children’s Privacy
Town Crier’s services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children or minors through our website.
If we become aware that personal information from an individual under the age of 18 has been submitted through our website, we may take reasonable steps to delete that information from our records.
12. Links to Other Websites
Our website may contain links to websites operated by third parties.
Town Crier is not responsible for the privacy practices, content, or security of third party websites. We encourage visitors to review the privacy policies of any third party websites they visit.
13. Changes to This Privacy Policy
Town Crier may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.
When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy related request, please contact us.